Freight Delivery Guidelines

Freight Deliveries

Why are there Backorders?

Even as the pandemic has dragged on, U.S. households flush with cash from stimulus checks, booming stock markets and enlarged home equity have felt like spending freely again — a lot. And since consumer demand drives much of the U.S. and global economies, high demand has brought goods shortages to the U.S. and much of the world.
Add the fact that companies are ordering — and hoarding — more goods and parts than they need so they don’t run out, and you end up with an almost unquenchable demand that is magnifying the supply shortages.
We are sorry for this delay; we are doing our best to overcome this obstacle.

UPS, FedEx and USPS have removed ALL delivery guarantees, meaning if you order 2nd Day Air and it arrives 4 days later there will be no reimbursements in cost or charges. So please keep in mind when you are trying to RUSH, that for the time being RUSH may not exist.

We appreciate your understanding and patience, and allowing us to serve your Ag Parts needs!

Freight Delivery Guidelines

  • All orders over 150 lbs MUST ship Freight.
  • Sometimes items under 150 lbs require freight delivery due to the size and composition of the product.
  • Emerson Ag & Industrial reserves the right to select the freight carrier.
  • Freight carrier deliveries require a person (18 years of age or older) to accept and sign for the delivery.
  • Items delivered via common freight carrier will be delivered to the residence or business on a ground level to an exterior threshold only.
  • Freight delivery means your product will be shipped and arrive via a large truck. Freight delivery is used when the size and/or weight of the product is too large to ship using small package carriers (UPS, FedEx, SAIA, OD, etc.).
  • Residential freight delivery usually does not provide for the unloading and/or movement of the product(s) purchased from the truck.
  • Deliveries are made via truck Monday through Friday between 8 a.m. and 5 p.m. Orders are not processed or shipped on Saturday or Sunday.
  • When an order requires Freight shipment, you will be contacted by a representative of Emerson Ag to verify delivery information. Rates vary for delivery based upon a commercial address or a residential address. Emerson Ag will then provide a quote for the delivery and an invoice will be sent for the delivery charge with the original order.
  • No shipments will be processed until the invoice is paid.
  • Emerson Ag will provide a PRO# for the tracking of the freight shipment to the customer after the items have been picked up from the vendor. Emerson Ag cannot guarantee a delivery date. Emerson Ag will inform the customer the usual number of days it takes to arrive at the customers’ delivery point.
  • Delivery Exceptions sometimes occur due to bad weather

Package Delivery Guidelines

  • Many items shipped from multiple U.S. warehouses. Shipping times may vary depending upon ship to address and order times. Please allow up to 72 hours for shipment processing from our home warehouse.
  • We ship most small packages UPS or USPS, which ever saves time and money for the particular shipment. Most packages are shipped ground service. Please note: Second Day, Third Day and Overnight Services are available but depending upon circumstances of product, ordering times or pick up times these services may be longer than stated. Not all services are available from all warehouses. Any service other than Ground you must call us in advance to see if the requested service is available for the products ordered.
  • Emerson Ag & Industrial reserves the right to select the freight carrier no matter the stated company on the order page.
  • Shipping and handling charges are added to your order based on your location, weight of the package, distance of delivery or type of UPS or USPS service chosen. We ship to the Continental U.S. and Canada only and may hand deliver to Northern California, Oregon, Nevada, and Utah when available. Please allow up to 72 hours for shipment processing from our home warehouse.
  • All personal deliveries are at Emerson Ag’s discretion. Other shipping arrangements can be made by contacting our office by email or telephone. No minimum order required. No order is too small for us to fill and ship. 7% delivery charge, for local delivery, will be added not to exceed $70 will be applied to each invoice.

UPS Zones 95627